Welcome

For the last 25 years Sue has been our travel agent.  We have found her to be extremely helpful, fast acting and reliable.  A couple of times we had a family emergency and Sue went out of her way to get our elderly parents from Europe to New Zealand and back.  Sue has been easy to communicate with and always finds the best solution for our requirements.  Any unforseen circumstances or travel changes she resolves immediately to our full satisfaction.  By being approchable, innovative and hard-working Sue always makes travelling easy and enjoyable for our family.  We can highly recommend Sue as a travel agent and we will continue to use her expertise.

I tell all my friends and colleagues, “don’t think about  planning to leave NZ without Sue Ketel at the helm of your travel plans!”.  From amazing and smart advice and ideas, meticulous planning and follow up, Sue is a gem; a great personality and talented travel agent.

I must say that the six years of holidays we have booked with you, have all  been wonderful experiences  and really well organised.  You have always dealt with my questions, my – sometimes irrational –  concerns and requests and my  obsessions with patience and good humour.  I sometimes wonder if you actually even have a life because I have received email replies from you at some very late hours.  Although we have never experienced any problems with our travel, it is a comfort to know that you are so accessible if anything did ever go wrong.

Sue knows what we like, especially with accommodation options, and leaves nothing forgotten or overlooked  in the planning. Sue is always available and quick to respond if anything does come up, it feels so good to have someone you know and trust behind everything.

Your professionalism and the brilliant customer service we experienced in the planning, booking, follow-up whilst away (when the airline pilots were on strike) was greatly appreciated. We could not recommend you more highly enough after what you kindly arranged for us without any hard sell or pressure despite us wanting to go outside the square a bit with the itinerary we planned despite have restrictive time frames and budget.

Sue handles my workplace international travel needs, each year helping our young interns, often first-time travellers take on North America or Europe. The peace of mind Sue gives the parents, the young person and myself, the employer in these trips is priceless.

The benefit of having an experienced, knowledgeable broker looking after my arrangements makes booking travel quick and stress free. I have every confidence that my travel arrangements are in safe hands. Thank you Sue!!

Sue can do as much or as little as you want in arranging Your Holiday travels, We found that flexibility very useful. At all times I found Sue’s extensive experience and advice in all travel matters well considered and accurate.